Support
Need a hand with PocketEdit? Most answers are below. If you can't find yours, email support@pocketedit.app and include your device, iOS version and what happened — we usually reply within two business days.
Getting started
How do I use a tool?
Every tool works the same way: pick a photo or video, adjust the settings (smart defaults are already set), then tap the main button. On the success screen you can Save to Photos, Share, or save to Files.
How do I open photos in PocketEdit from another app?
In Photos (or any app), select photos or videos, tap Share, then choose PocketEdit. Pick a tool and PocketEdit opens with your files ready. If you don't see PocketEdit in the row of apps, scroll to the end, tap More and turn it on.
Where are my edits saved?
Tap Save to Photos to add the result to your photo library, or Files to choose a folder. Your original is never changed.
How do I pin my favorite tools?
Press and hold a tool on the home screen and choose Add to Favorites.
Stickers and WhatsApp
How do I add a sticker pack to WhatsApp?
Make stickers with Sticker Maker (or Animated Sticker), add them to a pack, then open Sticker Packs and tap Add to WhatsApp. WhatsApp needs at least 3 stickers in a pack (up to 30), and the WhatsApp app must be installed.
Why can't I mix animated and still stickers?
WhatsApp requires each pack to be all animated or all still. Make separate packs for each.
PocketEdit Pro
What does Pro include?
All 32 tools, every Pro option (like gradient collage backgrounds and extra crop shapes), all theme colors and app icons, and every future pack — for a single one-time purchase.
How do I restore my purchase on a new device?
Open Settings in PocketEdit → PocketEdit Pro → Restore Purchases, signed in with the same Apple Account you bought with.
Can my family use Pro?
Yes. Pro supports Family Sharing: everyone in your Family Sharing group gets it at no extra cost.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
Language and display
How do I change PocketEdit's language?
PocketEdit follows your iPhone's language. To use a different language just for PocketEdit, open iPhone Settings → Apps → PocketEdit → Language. If you don't see Language there, first add a second language in Settings → General → Language & Region.
How do I change the theme or app icon?
In PocketEdit, open Settings → Appearance.
Privacy
PocketEdit works entirely on your device and collects no data. Read the full Privacy Policy.
Contact
Email support@pocketedit.app.